About the Father & Son Behind JM Custom Tile and Stone
JM Custom Tile and Stone is a father-and-son tile company and licensed California tile contractor based in the Orangecrest area of Riverside (92508), serving Riverside, Corona, Moreno Valley, and the wider Inland Empire. Owner Jody Madden holds CSLB license #956305 in the C-54 Tile (Ceramic and Mosaic) classification — bonded and insured — and works alongside his son on every project. The company brings 40 years of tile experience and more than 1,500 completed projects to its flagship service, custom shower tile, as well as backsplashes, bathroom and floor tile, and natural stone. Jody guarantees all of the company's work — and every house is left cleaner than it was before the job began.
Two Generations. One Standard.
JM Custom Tile and Stone is a family company in the most literal sense: owner Jody Madden and his son, working the same jobs side by side. There is no rotating cast of subcontractors and no salesperson between you and the people doing the work. When you call, you talk to Jody. When the job starts, it's the same father-and-son team at your house — checking the substrate, snapping the layout lines, making the cuts.
That structure is deliberate. Tile is unforgiving work — a lippage problem, a bad slope, or a skipped waterproofing step doesn't show up on day one; it shows up years later. Keeping the work in the family means the people accountable for the finished surface are the same people who set every piece of it, whether that's a custom tile shower — the company's flagship service — a kitchen backsplash, or a whole-house floor tile installation.
Every member of the team is a tile specialist and a perfectionist — nobody is learning the trade on your bathroom. They treat every house like their own, and the habits follow from that: floors protected, dust contained, and the site left cleaner than they found it. The company works out of the Orangecrest neighborhood of Riverside and takes projects across the Inland Empire — close enough to be on site when promised.
What Every Job Gets, No Exceptions
These aren't marketing points — they're the working rules Jody and his son set tile by, on every project in Riverside, Corona, and Moreno Valley.
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The substrate decides the schedule
Tile is only as flat and as permanent as what it sits on. If a subfloor or wall needs prep, it gets prep — before a single tile is set.
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Wet areas get real waterproofing
Showers and tub surrounds get a proper waterproofing system and slope, not just cement board and hope.
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Layout is planned, not improvised
Cuts land where they belong — balanced at the edges, aligned through doorways, centered on the focal wall.
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The license is on the table
CSLB #956305 is stated up front, and you are encouraged to verify it yourself before any work begins.
Licensed, Bonded & Insured — and Verifiable
California requires tile contractors to hold a C-54 classification for jobs over the handyman threshold. Jody carries it, and you can check it yourself in about a minute.
Licensed
CSLB license #956305 in the C-54 Tile classification — the specific California license for ceramic and mosaic tile contracting, not a general handyman registration.
Bonded
A contractor bond is on file with the CSLB, which is a state requirement for every active license and part of what you can confirm when you look the number up.
Insured
Liability insurance covers your property while work is under way — protection that unlicensed tile installers working under the table simply do not carry.
Cleaner Than We Found It
Plenty of contractors promise to "clean up after themselves." This team's point of pride goes further: when the last tool is loaded, your house is cleaner than it was before the job began. Floors protected while the work is under way, dust contained, debris hauled off, and the finished room wiped down and ready to live in.
It isn't a checklist item — it follows from how the family works. Jody and his son treat every house like their own, and you don't leave your own house a mess.
From First Call to Final Grout Line
Walk the space together
Jody looks at the actual room — the substrate, the framing, the plumbing lines — and talks through what you want the finished surface to be. No pressure, no canned pitch.
A written scope you can read
You get a clear written estimate that spells out prep, waterproofing, materials, and layout, so you know exactly what you are agreeing to before work starts.
Prep, waterproof, set
Surfaces are flattened and prepped, wet areas are waterproofed and sloped, and the tile is set to the planned layout — by the same father-and-son team you met at the estimate, every one of them a tile specialist.
Grout, seal, walk-through
Grout and sealing finish the job, then Jody walks the work with you line by line, leaves care guidance for the materials on your walls and floors — and the house is left cleaner than it was before the job began.
The Materials We Actually Set
Every material behaves differently under a trowel. Porcelain cuts differently than marble; pebble mosaic wants a different mortar bed than large-format plank. Forty years of setting them all is why these are the materials you'll find in JM Custom Tile and Stone's finished work around the Inland Empire — from natural stone tub decks to herringbone wood-look floors and custom showers.
- 01 Ceramic The workhorse — walls, backsplashes, and floors
- 02 Porcelain Dense, hard-wearing, at home in showers and high-traffic floors
- 03 Marble Tub decks, surrounds, and surfaces meant to be noticed
- 04 Granite Natural stone toughness for counters and wet areas
- 05 Slate Texture and depth for floors and feature walls
- 06 Pebble Mosaic Shower floors with grip and a hand-laid look
- 07 Wood-Look Plank Herringbone and plank layouts with tile durability