Accessibility Statement | JM Custom Tile and Stone

1. Our Commitment

JM Custom Tile and Stone is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for every visitor to jmcustomtile.com and apply relevant accessibility standards throughout the site.

2. Conformance Status

This site is designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG defines requirements for designers and developers to improve accessibility for people with disabilities. Our site partially conforms with WCAG 2.1 Level AA, meaning some content may not yet fully meet the standard. We are working to identify and address any remaining issues.

3. Accessibility Features on This Site

Semantic HTML5 markup with proper landmark regions (header, navigation, main content, footer)
A "Skip to main content" link at the top of every page for keyboard and screen-reader users
Visible keyboard focus outlines on all interactive elements
Reduced-motion support — animations and transitions are disabled for visitors whose devices request reduced motion (prefers-reduced-motion)
Form fields with properly associated labels and clearly marked required consent checkboxes
Descriptive alternative text on meaningful images
ARIA labels on navigation menus and the mobile menu toggle, with aria-current marking the active page
Responsive design that works across screen sizes, orientations, and zoom levels

4. Known Limitations

Some embedded third-party content (such as the Google Map on our contact page) may not fully meet WCAG standards. If you cannot access information presented in an embed, contact us by phone or email and we will provide the information directly.

5. Feedback and Reporting Issues

If you encounter an accessibility barrier on this site, please tell us. Email JMCustomTile1@gmail.com or call (714) 206-2592 and describe the page and the problem you experienced. We aim to respond to accessibility feedback within 5 business days.

6. Alternative Contact Methods

If our website is not accessible to you, you can reach JM Custom Tile and Stone by phone at (714) 206-2592 or by mail at 8925 Oak Ridge Ct, Riverside, CA 92508. We will provide service information in alternative formats on request.

7. Changes to This Statement

We may update this Accessibility Statement as the site evolves. The "Last Updated" date below will reflect the most recent change.

8. Contact Us

JM Custom Tile and Stone (Sole Proprietorship — Jody Madden)
Email: JMCustomTile1@gmail.com
Phone: (714) 206-2592
Address: 8925 Oak Ridge Ct, Riverside, CA 92508

This Accessibility Statement is provided as a general template. We recommend reviewing this document with a licensed California attorney before publication to ensure compliance with current state and federal accessibility law.

Last Updated: July 24, 2026